Where do you ship to?

Anywhere in Australia.

What shipping carriers do you use?

Australia Post.

Where is my shipment?

If you have ordered during pre-sale please note your order will not be shipped until Monday 22nd August, 2022.

How can I track my order number?

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Where can I find my order number?

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Can I cancel or update my order?

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Can I customise my illani?

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What’s your return and exchange policy?

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Which illani is right for me, Studio or Move?

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What is Hoop Pine and what makes it so special?

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How do I take care of my illani?

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Do you have a warranty policy?

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